911 still available amid Rogers and Fido cell service outages

Ruben Hill
April 19, 2021

Our team is working quickly to restore services as soon as possible.

Many Rogers customers woke up Monday morning to find they were unable to make calls or use their cellphone's data plan.

According to a tweet RogersHelps, The company that manages customer care and technical support for the telecommunications company is working to restore service.

Winnipeg police said Rogers and Fido cell service are experiencing outages across Canada.

Down detector - a popular service that gives information about live outages - also conveys that both Rogers and Fido are indeed going through a glitch in some regions.

"We apologize for the inconvenience and will continue to provide regular updates", Rogers said. The website show reports of outages in every province, though most reports have largely clustered around Southern Ontario, the Greater Montreal Area and Calgary.

Some Rogers customers say they have not been able to make phone calls, text or use data since midnight.

Social media had many posts of people struggling with the outage.

It says the outage is affecting the remote fire alarm monitoring system, though not the fire alarms themselves.

Other reports by Click Lancashire

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