Charge, please: Apple will pay $113M to settle 34-state 'batterygate' lawsuit

Joanna Estrada
November 21, 2020

That December, Apple acknowledged the practice, explaining that it had tweaked its technology starting a year earlier so that some older models, including the iPhone 6S, did not shut down unexpectedly or experience other malfunctions due to excessive demands on their dated batteries. It is essential that a widespread and trusted service provider such as Apple provide accurate and reliable information about performance issues and viable options if service is disrupted.

Apple wants to pay 113 million dollars more in the dispute over throttled iPhones in order to settle lawsuits from USA states. Arizona's share of the settlement will be more than $5 million.

The company's much maligned throttling efforts drew nationwide scorn when they came to light in 2017, stunning consumers who at the time saw it as an attempt to nudge them into buying newer, more expensive devices.

"To the contrary, Apple actively worked to prevent consumers from replacing their iPhone batteries (even at full, out-of-warranty cost) unless the batteries failed Apple's own diagnostic test", the complaint alleges. The new agreement, published on Wednesday by the Arizona Attorney General, aims to end the case that more than 30 states have brought against Apple.

Apple first denied that it purposely slowed down iPhone batteries, then said it did so to preserve battery life. The CPPA prohibits a wide variety of deceptive business practices. Apple will pay customers about $25 per eligible device, depending on the number of total claims. Under the settlement terms, Apple has agreed to maintain easily accessible and prominent webpages that provide "clear and conspicuous" information to consumers about lithium-ion batteries, unexpected shutdowns and performance management.

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"One thing that Apple did is that they discovered that their iPhones dating back to 2016 had battery issues, and rather than letting consumers know about it, they did some kind of software updates", said Bennion.

Notify consumers if updates will change phone performance: If future updates will impact phone performance, Apple must clearly and conspicuously notify consumers of those changes before they install the update.

Recently, Apple also a settled class action litigation related to these issues and will pay up to $500 million in consumer restitution.

Attorney General Cameron was joined by attorneys general of Alaska, Arizona, Arkansas, California, Connecticut, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Michigan, Minnesota, Missouri, Montana, Nevada, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Wisconsin and the District Of Columbia in the settlement.

Other reports by Click Lancashire

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