Google brings back human reviewers for Google Assistant's audio

Joanna Estrada
August 8, 2020

While it may well again be a very controversial decision but Google has again chose to start the practice of making its human employees listen to the voice recordings of users in order to evaluate the audio transcribing ability of its line of products. While the company now automatically opts all users out of audio storage, it wants people to opt back in-but on their own terms.

Well, all this started around the summer a year ago. When some of those audio recordings began to leak, Google, Amazon, Apple, Microsoft, and Facebook had nowhere to hide. Now they can manually delete recordings, will not record before pressing the button or saying Ok googleand will make other improvements that will strengthen the privacy of users.

"Saved audio recordings help improve our audio recognition technologies, so products like Google Assistant can understand language even better in the future", the email explains.

The development comes after Google and other tech companies were past year found to be storing and reviewing audio recordings.

When news broke last yr that important corporations applied individuals to assessment their AI audio transcriptions, Google briefly paused the practice.

Google is sending out mails to anyone who has interacted with Google Assistant, be it smart speakers or other Google applications.

The mail today confirmed this statement. You'll also be able to click a link that provides more granular detail on how Google stores and uses audio.

If you opt into allowing Google to store your audio, it gets used in two ways.

Google uses that data to improve voice matching, and you can go there to review or delete any of that data.

In the email, Google has openly stated that people who are ready to opt-in will have their audio recordings connected to the account for 18 months.

The update does not apply to other Google providers, nor does it impact any audio data formerly saved to your account (prior to June 2020).

The report added that Google is presenting this as a setting change, rather than a policy shift.

Other reports by Click Lancashire

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