Hulu Will Not Work On These Roku Devices Starting Later This Month

Lawrence Kim
June 6, 2020

For some people, this is true of their media streaming devices, which explains why Hulu found it necessary this week to announce that it will be eliminating support for a few older Roku devices. Instead, owners will be required to buy a new Roku product, or access Hulu using a device from a different manufacturer.

As spotted by Ars Technica, Hulu updated its support documentation to note that multiple older Roku models will lose access to the streaming service on June 24th, 2020. The About panel under Settings in the Roku interface lists the model installed.

When our service is deprecated on a device, the Hulu app may no longer allow you to sign in or it may disappear altogether.

Roku devices affected by this are already running the "classic" Hulu app, which has a number of limitations compared to the regular app, including a lack of live TV and inability to receive content from some premium channels.

These devices must be updated to firmware version 8.1 or higher to get the latest Hulu app.

Those include features like My Stuff, Profiles, and Guide, as well as the ability to like/dislike shows and movies. Second- and third-generation AppleTV+ streaming boxes will no longer stream content from HBO Go and HBO Now.

Per the Disney-owned platform, they were the only Roku devices that did not support the modern app. Roku OS 8.1 was released in 2018 with support for updated DRM, which publishers are increasingly pushing for. In that case, older Roku devices - plus older Samsung and Vizio products - could not support the DRM (digital rights management) now used by Netflix.

As wireless services upgrade their streaming technology, they require more powerful devices. Since older models are not compatible with the new firmware, Hulu has no option but to drop support for them. The update will be rolling out to all compatible devices in the coming weeks.

Other reports by Click Lancashire

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