Australian Apple Stores Are Re-Opening This Week

Marco Green
May 5, 2020

Apple is set to reopen its Australian stores on Thursday after shutting down for over seven weeks due to the coronavirus crisis.

In response to the COVID-19 outbreak, Apple has closed down its stores across the globe, except for mainland China. The only store that will not be re-opening is the Sydney CBD location as it is still in the middle of an upgrade.

Tim Cook has already stated that it would re-open its stores in Austria and Australia soon but no official time table has been given.

As for the company's Cupertino campus, reopening will not take place until at least June; when people finally do return, it will be done on a staggered basis and practices like temperature checks, social distancing and mask requirements will likely be compulsory.

A spokesperson for Apple Australia told 9News: "We're excited to begin welcoming visitors back to our Australia stores later this week".

'With many Australians working and learning from home, our initial focus will be providing service and support at the Genius Bar'. "We've missed our customers and look forward to offering our support". We recommend, where possible, customers buy online for delivery or in-store pick-up.

Things won't be anything like "normal" at Apple Stores though, with temperature checks for customers before entry meaning there won't be the normal waltz in and casually browse around.

Likewise, it's unlikely you'll be able to walk in and get an appointment at the "Genius Bar" for technical help. In South Korea, where one store has been open since mid-April, Apple has been focusing on device repairs and order pickups rather than standard shopping and browsing, and the same protocols will be followed in Austria and Australia.

There is still no word on when stores in North America will reopen, but Cook also said that Apple is planning to reopen a few stores in the US starting in May.

Originally Apple stores across the world were supposed to re-open on March 28, but the rapid spread of COVID-19 prevented that from happening.

Other reports by Click Lancashire

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