No window visits allowed at Ottawa run long-term care homes

Henrietta Strickland
April 30, 2020

The proportion of cases inside Ottawa's long-term care facilities has been on the rise since last week when the Ontario government instructed local health units to conduct full testing of anyone working or living inside the homes, regardless of symptoms.

There are now 514 lab-confirmed cases of COVID-19, the disease caused by the novel coronavirus, in Ottawa's long-term care homes. At greater risk from COVID-19, some seniors now face added anxiety due to delays obtaining Medicare coverage.

"We have experienced a number of situations where families have visited and have not respected the requirements for physical distancing as directed through public health agencies".

Lett said he understands the difficulties families are facing and said the homes are using extra staff and technology resources to help set up digital meetings with families, along with phone calls and letter delivery.

COVID-19 outbreaks have been declared at two City of Ottawa owned long-term care homes after staff members tested positive - the Garry J. Armstrong home and Peter D. Clark home.

Lett says the city must do everything it can to protect staff and residents in the homes.

"We know the lack of connection during the pandemic has been so hard for families and residents", he added, according to the paper.

He encourages families to reach out to staff at the homes to set up those virtual meetings.

"I am quite dismayed that interacting by just looking at one another through a window is not permissible when these people are so very, very isolated and really see no one but caregivers", she said. I used to see her every day.

Other reports by Click Lancashire

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