Apple admits MacBook Air anti-reflective coating can exhibit 'issues'

Joanna Estrada
March 30, 2020

Suppliers engaged in the supply chain for Apple's new products featuring its redesigned scissor-switch Magic Keyboard are ramping up production and have seen no cutbacks in the orders despite concerns over the coronavirus, according to sources from the upstream supply chain.

The folks at MacRumors obtained an internal memo that Apple sent out to its Apple Authorized Service Providers that references the issue.

Apple reportedly informed its authorized service representatives that the anti-reflective coating on the Retina displays on MacBook Air models can experience "issues".

The new documentation, however, has been updated to state, "Retina displays on some MacBook, MacBook Air, and MacBook Pro computers can exhibit anti-reflective (AR) coating issues", emphasis ours. "It was initially reported that Apple would release a 14" MacBook Pro to replace the 13" MacBook Pro and in the process, also add the scissor switch keyboard in March.

Apple began the fix program in October 2015 after some MacBook and MacBook Pro users experienced an issue with the anti-reflective coating wearing off or delaminating on Retina displays.

The first MacBook Air with a Retina display debuted in 2018. The important note now is whether Apple is open to fixing the models that are affected for free. The customization on the MacBook Air is also expanded. Although, the move was never explicitly publicized as the company wished to manage the problem under the rugs. The Cupertino, California-based company had previously only admitted to problems with the MacBook Pro and the [now discontinued] MacBook (the images in this article are from various MacBook Pro models).

Other reports by Click Lancashire

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