24-hour mental health phone line launched

Henrietta Strickland
November 30, 2019

This mental health information line will join an ever-growing suite of mental health services and I commend and thank all parties involved for bringing it to fruition.

"This new phone-line will allow people to access the service they need, when they need it".

The confidential 24/7 "Your Mental Health" line will be run by the national ambulance service for callers to find out about services available in their area.

The HSE and the National Ambulance Service (NAS) will work in partnership to facilitate the service.

Call teams operating the special phone support service have all received training in SafeTalk.

There are more than 1,000 mental health services, funded by the Health Service Executive, available to people across the country.

"People find it hard to find the right service for them at the right time and in the right place and this is a major attempt to alleviate that and make that better", he said. More information on mental health is also available here.

"Everything we have heard has confirmed that poor mental health is a pressing yet largely ignored health crisis in Victoria", she said.

She said the interim report had recognised the importance of universal aftercare for people at risk of suicide, the power of peer support workforces and the need for more support for the social and emotional wellbeing of Aboriginal and Torres Strait Islander people.

"We probably talk a little bit less less than we did in the past", he added.

"As part of the overarching HOPE program, the Commission recognises Beyond Blue's Way Back Support Service among the options for improving how we support people to stay safe and connected to their networks following a suicide attempt".

They are all fully trained to provide information on the relevant supports and services to callers.

Minister for Health Simon Harris said that more progress is needed to address the stigma that exists around mental health.

"We also need to look at how we build resilience in all of us as people, and it can't be the whole Homer Simpson analogy of can't someone else do it", he added.

"These vital changes will take time and money, but we must invest in mental health".

Today Taoiseach Leo Varadkar, Minister for Health Mr Simon Harris, T.D., and Minister of State for Mental Health and Older People Mr Jim Daly, T.D., jointly launched a new dedicated information phone line for mental health, Freephone 1800 111 888.

Other reports by Click Lancashire

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