Uber partners DMRC, to introduce public transport service in Delhi

Marco Green
October 22, 2019

The company said the launch makes Delhi the first city in Asia to have this mode. CEO Dara Khosrowshahi said onstage that Uber was "here to stay in India" - a familiar promise that he made in Southeast Asia early previous year before selling the local business to Grab a month later - but avoided a question about the future of its food delivery service UberEats' India business. "It's a team in India that developed this app, and essentially its designed for low bandwidth and for phones that have less memory, less speed now it's been expanded in many markets in the Middle East and Africa". India's market is a gateway for the rest of the developing world, said the Uber CEO. "We think that it's a big market and would help us bring innovations".

Asked about Indian government concerns about a switch to ride-sharing companies like Uber and rival Ola causing a slump in auto sales, Khosrowshahi said this reflected a global shift.

UberEats has lost more than a third of its business in India in recent months, industry sources told TechCrunch.

"It is a very competitive market, where consumers are very demanding". They want great prices and great service as well. "So, to the extent we can build services here in India, and then export all around the world with local talent, in partnerships with public services as well", he said. Sometimes vehicle ownership is a trap that prevents innovation.

"For the newer generation the dream isn't to own a auto, the dream is to have freedom".

He added that it was inefficient that a vehicle is parked at a station for example, for a whole day which is generating more congestion.

At an event held in the city on Tuesday, Uber's top officials said that the public transport offerings, which have been launched in partnership with the Delhi Metro Rail Corporation, making the Indian capital the second city in the larger Asia Pacific region to have the features, will allow consumers to now access real-time information and end-to-end directions, including fastest and cheapest routes. It's the same feature - which is limited to offering details such as navigation data and pricing but do not include the ability to book a ride - that Uber unveiled recently as it attempts to become "an operating system" for all transportation needs. Delhi Metro Rail Corporation (DMRC) had asked companies to bid for a solution to connect metro stations for the last-mile connectivity; Uber won that bid for 210 stations in the Delhi NCR region. Currently, Delhi's metro network spans over 377 kilometres, with 274 stations, covering the nation's capital, along with Gurgaon, Faridabad, Ballabhgarh, Noida and Ghaziabad.

"We know that Uber and the cities in which we operate share numerous same goals: reducing congestion, expanding access to transportation, and tackling air pollution".

He said other service providers like Ola are also welcome in future for providing such solutions.

Other reports by Click Lancashire

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