Samsung Addresses Galaxy S10 Series' Fingerprint Recognition Flaw

Joanna Estrada
October 21, 2019

The couple told the Sun that "anyone can access it", and it meant their financial apps and information were vulnerable.

Samsung also says that it is already planning on releasing software update that will fix the issue, albeit sometime early next week.

It is believed this is due to the use of a third-party gel screen protector on the front of the phone. Samsung Electronics have acknowledged the issue and explained that the issue can occur when patterns of screen protectors which are included with some phone cases are recognized along with fingerprints.

So remember, if you're really concerned about people hacking into your phone, maintaining physical security of your gadgets is still a crucial way to protect yourself.

"To prevent any further issues, we advise that Galaxy Note10/10+ and S10/S10+/S10 5G users who use such covers to remove the cover, delete all previous fingerprints and newly register their fingerprints". Once the update is available and installed on affected devices, you'll then want to scan your fingerprint again, making sure to "scan your fingerprint in its entirety".

More recently, in another screen problem, Galaxy Fold review models had a protective sheet that appeared like a screen protector and was mistakenly removed by testers, creating another headache for the company and forcing it to redesign the device.

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Other reports by Click Lancashire

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