Motoring: Consumer Reports calls Tesla automated parking 'glitchy'

Marco Green
October 10, 2019

That's what Tesla newly released Smart Summon was supposed to deliver but, confirming increasing reports from owners, Consumer Reports' review found it to be severely lacking, even risky.

Consumer Reports says it tested Tesla's (TSLA +2.4%) Smart summon feature after seeing anecdotal reports criticizing the functionality on the Model 3.

Some owners reported that their Tesla's didn't perform the summon maneuver that well.

To be fair, most of those experiences were wildly positive, with video proof that a self-driving Tesla will never hit a man and seems capable of (slowly) navigating the madness of a Costco parking lot. Tesla has yet to respond to these and other reports but it might only be a matter of time as the National Highway Traffic Safety Administration (NHTSA) is already taking note. "What consumers are really getting is the chance to participate in a kind of science experiment", he said. The feature, touted as the closest thing to true self-driving on the market, allows a driver to remotely fetch his or her vehicle out of a parking space to any destination of choice, as long as the auto stays within its owner's line of sight. Driver's can use the Tesla smartphone app to summon the vehicle in a parking lot. The summon feature was created to make its easier for a driver that might be carrying groceries after a shopping trip or when its raining outside.

Consumer Reports chides Tesla for marketing the new feature as the first part of its Full Self-Driving suite.

Tesla Chief Executive Officer Elon Musk tweeted September 30 that Smart Summon was "probably our most viral feature ever".

The company stressed that drivers are responsible for their cars vehicle and must monitor it and its surroundings at all times, adding that driver should be extra vigilant around pedestrians, bicycles and cars.

Musk has also ignored Tesla's guidelines for customers when using its Autopilot feature which can control steering, accelerating, and braking in some circumstances, but requires the driver to keep his hands on the wheel and eyes on the road on television.

Other reports by Click Lancashire

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