Microsoft pulls Windows 10 October 2018 update as users files went missing

Joanna Estrada
October 7, 2018

The notification appears to have posted to Microsoft's site sometime on Friday.

The company has now halted that rollout after many reports that installing the update is causing serious data loss: specifically, deleting the Documents, and perhaps Pictures, folders.

Microsoft unveiled Windows 10 version 1809, the October 2018 Update for Windows 10 on October 2, 2018 officially. Users have reported their issues via the company's Feedback Hub, but none have yet claimed to have received a response. These files are a copy of C drive including Users folders which includes AppData, Desktop, Documents, Favourites, Links, etc.

This week, Microsoft used its October 2 Surface event in NY to announce the public availability of the October 2018 update, and the announcement came a bit earlier than usual. It deleted all my files of 23 years in amount of 220GB. These files are available for the next ten days in case users want to rollback. The problem was noticed nearly immediately after Microsoft began rolling out the new Windows 10 version during this week's Surface press event. The biggest problem is at the moment that Windows 10 decides that it is necessary to restart itself, often not respecting the will of the users.

The company published updated tools to upgrade to a new version of Windows 10 and enabled the update on Windows Update as well but only for users and administrators who clicked on the "check for updates" button manually in the Windows Update interface. Here are some of the new capabilities you can expect in this surprisingly feature-packed release.

Since you don't really have control over the actual day that the update hits your system, you can control what time of the day it attempts to begin the update. Here's how to take more control over the process. To defer the update to a later date, head into the Windows 10 settings app.

Other reports by Click Lancashire

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