AT&T promises to automatically block robocalls in 'coming months'

Marco Green
July 11, 2019

The service will immediately be active for new subscribers and should extend out to existing customers in the coming months.

AT&T customers could soon be free of having to deal with annoying spam calls - or at least that's AT&T's plan.

AT&T's service will attempt to warn customers if a call may be spam and block any seemingly fraudulent calls.

The Enhanced Caller ID, Reverse number lookup, and custom call control features have asterisks because they are available with AT&T Mobile Security and Call Protect Plus, which requires users to fork over $3.99 a month.

At its June 6 meeting when the FCC cleared the way for carriers to automatically block robocalls, there was some concern expressed that carriers might charge for the service.

Great news for new and existing AT&T customers, as the United States carrier has just announced its Call Protect service will be "upgraded" to include the ability to automatically block fraud calls and suspected spam-call alerts.

"When consumers complain to us, they don't distinguish between illegal calls, scam calls, telemarketing calls and spoofed calls", FCC Chairman Ajit Pai said in an op-ed for USA Today earlier this year. "It clarifies that call-blocking tools may be offered by phone service providers on an "opt out" basis", said AT&T in a statement. "AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls". If anyone wants to add the feature right away, they can go ahead and install the AT&T Call Protect app or add the feature manually through their accounts to get the benefits.

AT&T wireless customers can already download the carrier's Call Protect app and voluntarily opt in to the fraud-blocking feature. AT&T says it identifies fraud and spam calls "through data analytics and network blocking, as well as reports from customers".

Other reports by Click Lancashire

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