Mobile is taking on phone scammers with new Caller Verified technology

Joanna Estrada
January 11, 2019

Caller Verified informs customers on the call screen whether or not the incoming call has been verified to be authentic and not intercepted by scammers or spammers. T-Mobile, the so-called un-carrier, is further differentiating itself from the crowd by being the first carrier to launch caller verification using the STIR and SHAKEN standards (no, James Bond was apparently not consulted).

In a press release today (Jan. 10), T-Mobile declared "It's a bad day to be a scammer". Right now the feature is only available on the Samsung Galaxy Note 9 (you need the latest software update to use it), but T-Mobile says it'll come to more phones "later this year". It's even estimated that nearly half of USA mobile phone calls in 2019 will be spam.

T-Mobile is the first company to apply the STIR/SHAKEN standards, so you'll only see "Call Verified" if the call is coming from another T-Mobile customer.

Scam ID and Scam Block, two features that T-Mobile launched about 18 months ago for identifying spam calls and blocking them before they can even ring your phone, are now being integrated at the network level. On Thursday, T-Mobile said it's launching a feature called Caller Verified.

T-Mobile says that Caller Verified is the carrier's label for the use of the STIR and SHAKEN standards, both of which are created to detect when scammers spoof a local number. Once the technologies are adopted by other carriers, Caller Verified will work on calls made across most networks.

Other reports by Click Lancashire

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