IPhone X 'Got Hot and Exploded', Claims User; Apple Investigates

Joanna Estrada
November 15, 2018

Mohammad said that "Dark grey smoke started coming from the phone".

With the caption, "Apple iPhone X just got hot and exploded in the process of upgrading to 12.1 iOS".

An iPhone X has reportedly exploded while on its charger updating to the latest version of iOS. The complainant used Apple's charger and cable to top up his phone, and the explosion took place after the phone was taken off charge.

Mohamad has already reached out to Apple regarding this issue.

He told Gadgets 360: "This year early January I bought the iPhone and have been using it normally".

"When I held the phone it was very hot and I drop the phone immediately. The update was completed and as soon as the phone turned on it started to smoke and caught fire". Rocky Mohamadali (@rocky_mohamad) also posted photos of what seemed like a damaged iPhone X.

There appears to be shattered glass on the back panel of the phone, as well as scorched marks on the front display.

In a support tweet, Apple noted that, "That's definitely not expected behavior". If you don't mind us throwing in our two cents, we would suggest that iPhone users always stick with official Apple charging accessories, otherwise you are giving Apple a reason to put the blame on you in the event that your iPhone explodes while it is plugged in.

Some have speculated that the issue could be a result of flaw in the iPhone's lithium battery.

This is not the first time an iPhone has exploded in this manner, and it will surely not be the last.

When a battery is charged or drained, ions cross through the electrolyte from one electrode to the other. Apple is extremely strict with its QA and a Galaxy Note 7-like fiasco is unlikely to happen with it.

Other reports by Click Lancashire

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