Microsoft rolls out fix for botched Intel audio driver update

Joanna Estrada
October 15, 2018

This update addresses an issue where after installing the Intel Smart Sound Technology driver (version 09.21.00.3755) via Windows Update or manually, computer audio may stop working.

The problem seems to be down to incompatible keyboard drivers on certain HP machines throwing a wobbly when the KB4464330 patch is implemented. Alternatively, you can manually download and install the update through the Microsoft Update Catalog.

Among other Windows 10 issues, many users have reported that their system audio abruptly broke after upgrading to October update.

The issue was the result of the updated Intel driver being sent to some PCs by mistake.

The latest Microsoft update for Windows 10 users has turned into a nightmare for the big U.S. software Company, with users finding their hard drives wiped when they rebooted and others, not even able to reboot their machines.

Microsoft pushed out an update to fix the broken update for version 1709, 1803 and 1809 of Windows 10 over the weekend in the form of KB4468550. We've contacted Microsoft to find out how this driver found its way into the update package and will update when we get a response.

Other reports by Click Lancashire

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