Answer Update lets Alexa get back to you when she's stumped

Joanna Estrada
August 7, 2018

Previously the assistant would have evaded the question with something akin to "Sorry, I don't know the answer to that", or "I didn't understand the question".

While you may have already found the answer to your query already, Amazon said it's a way to demonstrate the gradual improvements to Alexa.

Now, Alexa's learned the same trick. An update is rolling out over the next week that will add a new feature called "Answer Update" to Alexa. I was able to opt in to the feature with an Amazon Echo Spot here at the office by asking Alexa to "turn on Answer Update". Amazon is now rolling out a new support feature to its Alexa-enabled devices, which will dredge up previous questions you asked when Alexa gains the necessary knowledge to answer them. The feature allows Alexa to notify you when she finally has the answer to a question that she couldn't answer at first blush.

There's also no sign of the feature in the Alexa app's notifications settings, at least not on my device.

When Alexa doesn't know the answer to a question, many of us just give up, or just end up looking for the answer on our phone.

Other reports by Click Lancashire

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