Amazon offers in-car delivery for GM and Volvo owners

Joanna Estrada
April 24, 2018

The service, called "Amazon Key", allows customers to have their packages delivered and placed in their parked vehicle at home, work or near other locations in their address book.

This isn't the first time Amazon has dabbled with in-car deliveries - it ran a small test in Germany with Audi way back in 2015, though this required access codes and the project was ultimately not extended beyond the trial. The app sends a series of notifications, including a delivery window and a confirmation when the package has been dropped off and the vehicle locked.

"This is just one more step to make it easy for that Amazon customer to get their product", Hitha Herzog, a consumer expert and the chief research officer of H Squared Research, told ABC News' chief business, technology and economics correspondent Rebecca Jarvis.

"Since launching Amazon Key last November, we've safely delivered everything from cameras to collectable coins inside the home". And now, it's letting them deliver those packages to your vehicle.

Similar to in-home deliveries, the delivery person isn't given any access code or key to open your vehicle - it's all done through an "encrypted authentication process" that verifies that the driver is present at the correct location of the auto with the correct package in their hand, data that is used to then unlock the auto. On the day of the delivery, they'll be given a four-hour delivery window.

In order to use the service, Amazon Prime members (non-Prime members don't qualify) will first need to download the Amazon Key app and link their Amazon accounts to a connected vehicle service like OnStar. If you live in an eligible area for in-car delivery, you'll see this as an option in the Amazon shopping app or website. When the delivery person is on the way to their location, they'll get another notification. If you're not available to receive a package, you can have it stowed inside your locked vehicle.

Amazon (NASDAQ:AMZN) partners with General Motors (NYSE:GM) and Volvo (OTCPK:VOLVY) to deliver packages to the trunks of cars.

While that may all sound simple enough, there are some caveats to consider. The online retailer announced Tuesday that in-car deliveries are now available. Those who have an older auto or a make other than those vehicles are out of luck.

Amazon Key In-Car Delivery requires a 2015 model year or newer Chevrolet, Buick, GMC and Cadillac vehicle.

Amazon's newest delivery service is not yet available here in Colorado Springs, but it is active in Denver starting April 24th. If you're interested in finding out whether you qualify for the program, Amazon has a handy tool on its Key page to help you out.

Other reports by Click Lancashire

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