GameStop halts used-games subscription service

Joanna Estrada
November 14, 2017

This essentially turned GameStop into a kind of library where you can pay to take out any games you want to play. However, by not announcing a reinstatement date for PowerPass (and by being ambiguous about why it was paused in the first place), GameStop has raised a few red flags.

For $60 every six months, players could enroll in a PowerPass subscription. Those stores have been told to pull all promotional materials related to the PowerPass, according to Kotaku.

"We are working through some of the program limitations we have identified to ensure the PowerPass subscription service delivers an exceptional experience for our customers", a spokesperson said in an email. GameStop said that it was going to launch the service on November 19th. If you planned on looking into PowerPass as a holiday gift, start looking elsewhere.

"For those guests who have already purchased the service, we will allow them to bring the pass, and video game they have checked-out, back to receive a full refund". At the end of the six months, customers would be allowed to keep one of the games they had rented during that timespan. The prominent gaming retailer has been fighting a losing battle against the increasing convenience of downloading games, a service that the PlayStation 4, Xbox One and Nintendo Switch all offer for each and every game on those consoles.

In a likely attempt to stem the tide of game downloads, GameStop has devoted more and more floor space in each store to physical geek culture goods like Funko Pop figurines and T-shirts.

It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all. There's no timing yet for the rental program's return, but it doesn't sound like GameStop has any intention of making the temporary hold more permanent.

Other reports by Click Lancashire

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