Delhi duo, who cheated Amazon by claiming refunds on 166 phones, arrested

Henrietta Strickland
October 11, 2017

Following an inquiry into the matter, the police registered a case in August.

The scam clearly exploited the loopholes in Amazon's return policies, and used them for nefarious actions.

Hope this case becomes a lesson for all those, who thinking of scamming ecommerce portals, because that unfair, criminal and unethical.

The accused did course in Hotel Management from an institute in New Delhi's Rohini area. Later, he would call up to complain that the box was empty and get a refund. He is a resident of Tri Nagar in north Delhi, Shivam worked in some hotels for a short duration and is now unemployed. Once a delivery associate from Amazon would reach the address mentioned against the order, he would invariably call Chopra to verify his whereabouts, police said, adding that the conman would then guide the associate to his actual residence and take the delivery. He used to pay by cash, get his smartphone. "He then would falsely claim that he never received the phone and ask for a refund in the form of a gift voucher", a police officer was quoted as saying. It was revealed that he had sold all other devices to buyers in the notorious Gaffar Market, or on the online marketplace OLX. He chose to order two phones as a test.

The police have arrested Chopra and his accomplice Sachin Jain, 38, a telecom operator residing near his house for supplying almost 140 pre-activated SIM-cards to the former to place orders in different names to dupe the e-commerce website. His accomplice in the con, Sachin Jain, has also been arrested, who helped provide him the SIM cards. Jain would charge Rs150 for each SIM card. The entire order amounted to Rs 67 lakh from which he earned Rs 52 lakh. Delhi police has recovered 25 mobile phones but cops are claiming that he has allegedly ordered 166 phones from April to May this year which are yet to be recovered.

Besides, he had kept Rs 10 lakh with a close acquaintance as his safety net.

Last year, the Hyderabad police had arrested two persons who would carefully open the seal of the packet while the delivery person was waiting for payment, replace the item with sand and complain to online retailers such as Amazon and Flipkart.

Other reports by Click Lancashire

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